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RETURNS & EXCHANGES
Everything you need to know about returns, exchanges & support.
Return Window
Please contact us within 7 days of delivery
Made to Order
Made-to-order items may only be returned if faulty or incorrec
Support First
Email us before sending anything back
Return Eligibility
- Items must be unworn, unused and in original condition.
- Please contact us before returning any item.
- Items that are faulty, damaged or incorrect may qualify for return or exchange.
- Size-based returns are subject to our returns policy.
How Returns Work
- Email us with your order number and reason for return.
- Include photos if the item is faulty, damaged or incorrect.
- We will review your request and confirm the next steps.
- Do not send goods back until your return has been approved.
Important Notes
- Please check the size guide carefully before ordering.
- Colours may vary slightly between screen display and the final printed product.
- Return shipping costs may apply unless the item is faulty or incorrect.
- If you need help, contact hello@strfrnt.net.